Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a donation, register for an event, or contact us. This may include:

• Name, email address, phone number, and location
• Payment information (processed securely through third-party providers)
• Donation history and event registrations
• Communications with us

2. How We Use Your Information

We use the information we collect to:

• Process donations and event registrations
• Communicate with you about your account and activities
• Improve our services and develop new features
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share information with:

• Charities and groups you choose to support
• Service providers who assist with payment processing and communication
• Law enforcement when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted using SSL/TLS technology.

• 256-bit SSL encryption for all data transmission
• Regular security audits and vulnerability assessments
• Secure data storage with access controls
• Employee training on data protection practices

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Data portability

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings. Essential cookies that are necessary for the platform to function cannot be disabled.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@m-charity.org

Address: Dar es Salaam, Tanzania